Shipping & Return Policy
Orders, Shipping, Return Policy
What is your return policy?
Due to the labor that goes into each bottle as well as the high cost of our premium ingredients, we are not able to accept returns. If you have sensitive skin or are unsure how your skin may react, we recommend trialling with the 4 ml bottle first. The 4 ml bottle comes with a 10% off code to put towards your purchase of a full-size 30 ml bottle. You may also contact us at firstname.lastname@example.org before purchasing. We'd be happy to answer any questions you may have.
When will my order ship?
Orders are processed within 1-2 business days.
Can I make changes or cancel my order after it has been placed?
If you need to make a change to your order, please email us immediately at email@example.com. We will do our best to accommodate you, but we fulfill orders rapidly and may not be able to intercept outgoing packages in time to make changes. If the package is already en route, the return policy will be in effect.
What if my package is damaged?
We take every measure to ensure your package arrives safely. In the event that your package arrives damaged please contact firstname.lastname@example.org for assistance. Include name, order number and a photo of damaged goods. If your packages are typically delivered in an unsecure location please select signature confirmation during checkout.
Do you offer Gift Box options?
Yes, there is a gift box option you may select at checkout, which comes with a handwritten card. Please leave the recipient and sender names in the notes.
Do you ship internationally?
At this time we are only able to ship within the United States.
How much is shipping? Do you offer expedited shipping?
We offer free priority domestic shipping on all full-size (1 oz) bottles. You have the option of expediting your shipment for an additional fee at checkout.